AM Pierce & Associates recognizes its responsibility as a provider of quality products and services.  Our quality control program was developed in compliance with ISO 9001:2000 to maintain all operations under control, prevent non-conformance, focus on customer satisfaction, pursue continual improvement and instill confidence in our team.   The AM Pierce & Associates Seaport-e Program Manager is responsible for the quality of all products and services delivered by the Prime or any Subcontractor.  The Program Manger actively supports the quality control program and ensures that each team member understands their individual responsibility under the program.  In addition to quality deliverables, our quality program will achieve the long term improvements needed for repeatable processes, comprehensive training, thorough process definitions, effective controls, and escalating efficiencies throughout the life of the contract.  AM Pierce & Associates’ focus is complete customer satisfaction.